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We aim to respond to all enquiries within 3 working days, during busy times this can sometimes be longer.
All orders are dispatched in 2-3 working days or sooner and your order will be dispatched via Royal Mail on a 1st Class service.
Royal Mail has advised us to allow up to 7 working days for parcels to arrive while they still struggle due to COVID-19 restrictions. Please allow up to 7 working days from the day you receive your shipping confirmation.
We are currently seeing some delay in our packages due to the pressure Royal Mail is under due to COVID-19.
Please bear with us and the postal service and thank you for your patience.
If it has been 10 working days since your order or if your question is regarding problems with an order please email us at firstname.lastname@example.org.